TrackMyClaim Service Terms

When you sign up for an account to access and use our TrackMyClaim service (Service) at (our site) you are agreeing to these terms, our Website Terms of Use, Privacy Policy and Cookie Policy.

In these terms, we or our means Property Consortium (Holdings) Ltd trading as Claims Consortium Group and its related group companies. We recommend that you read these terms carefully.

Uploading Content

Whenever you make use of a feature that allows you to upload content or documents (content) to our site (for example photos, documents, correspondence), or to make contact with other users of our site, you must comply with the terms (specifically the content standards) set out below.

Please note that we do not moderate, oversee or monitor content. If you have any concerns about content that appears on the site, please contact us. The views expressed by other users on our site do not represent our views or values. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

Content Standards

You promise that your Content and communications will be:

You promise that your Content and communications will not:

You will be responsible for any loss or damage we suffer as a result of your breach of your promises set out above. Any Content you upload to our site via your account will be considered non-confidential and non-proprietary, and you give us (and third parties who require it) a licence to use the Content to the extent required for us (or a third party) to perform our obligations pursuant to our agreement with you and these terms and or the services we (or the third party) are providing to you.

Your Account and Passwords

Your account, account details and password are private. You will be sent an SMS code for security purposes to activate your account. Please keep them private and safe and do not share this information with anyone else or let anyone else use your account. If you think someone else is using your account please contact us immediately.

You are responsible for anything that happens through use of your account unless and until your inform us that your account has been compromised or that your password/user name are lost. You cannot transfer our agreement to another person (by selling, giving your account or allowing another to use your account).

We give you permission to use and access the account you create and the Service, however, your account belongs to us. We may end your use of the Service and/or delete your account at any time if it has been inactive for 24 months or for the reasons set out below (ending your use of the service).

Ending Your Use of The Service

If at any time you do not feel that you can agree to our terms or you are not happy with the Service, you must stop using the Service and contact us to close your account.

If your use of the Service is ended, we may delete or modify your account information. We may allow you access to your information for up to 24 months and enable the same functionality as a current user.

We may end your use of the Service on providing you with at least 30 days’ notice for any reason.

We decide whether there has been a breach of our terms. If, in our view a breach has occurred, we may:

Our Liability to You

We cannot be liable (and make no promises or statements) about the content that is accessed through the Service. You agree that your use our Service is at your own risk and that the content may have inaccuracies, errors or be out of date.

The Service is provided on an "as is" basis and we have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to you in connection with your use of the Service. We can’t accept any responsibility for any failures, loss or damage resulting from your use of the Service except as set out below.

All promises, representations, conditions and all other terms of any kind whatsoever implied by statute or common law (except any consumer terms that that are not capable of exclusion), to the fullest extent permitted by applicable law, excluded from our agreement with you.

Nothing in these terms shall limit or exclude liability for death or personal injury resulting from our negligence, fraud or any other liability that cannot be excluded or limited by English Law.

If you are a business user, please note that under no circumstances will we (or our employees, agents and sub-contractors, or member of our group and third parties connected to the group) be liable to you for any costs, damages, claims, actual or alleged indirect loss or consequential loss however arising suffered by you, including, but not limited to, loss of profits, loss or corruption of data, savings, business or opportunity, reputation or any other sort of economic loss.

Our maximum aggregate liability in contract, tort, or otherwise (including any liability for any negligent act or omission) arising out of or in connection with the performance of its obligations under these terms in respect of any one or more incidents or occurrences shall be limited to £100.

Sometimes Things Don’t Work

We cannot guarantee that the Service will always be available. Due to the nature of the Internet and technology, we can’t promise that Service will be uninterrupted, up to date, error-free, virus free or meet your expectations. We can’t accept any responsibility for any failures, loss or damage resulting from your use of the Service. We can’t accept responsibility or liability where our efforts to meet our obligations, the site or the Service are prevented by events or acts outside our reasonable control.

The Service

We own (or are the licensee of) all intellectual property rights in the Service (i.e. text, logos, trade marks, graphics and program code) unless otherwise stated. We reserve all our rights in relation to Service and its contents. We may transfer our rights and obligations to anyone without your permission.

To be clear, we don’t own the user generated content provided by third parties. When you or third parties are uploading content you confirm that you own that content or have permission to upload it, and you give us a worldwide licence (including the right to sub-licence) to the extent required for us to perform our obligations pursuant to our agreement with you and these terms and or the services we are providing to you.

Our agreement is with you and no other third parties are able to enforce the rights under our agreement.

Changes to the Service

We may change the Service to prevent a security risk or if required by law or regulation. Sometimes we might want to improve it to make it better for you or add or remove features.

About Us

Property Consortium Holdings Ltd is a company registered in England and Wales, with company registration number 07531688. Our registered office is at Blackdown House, Culmhead Business Centre, Taunton, Somerset TA3 7DY. Information about our related companies can be found on our website.


As we are based in England, English law will apply to all disputes and the interpretation of our agreement with you. The English courts will have exclusive jurisdiction.

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